The Coronavirus

Coronavirus and Universal Credit

These pages provide information about Coronavirus and claiming Universal Credit. If you need information because you are worried that you may have the virus or need advice about protecting yourself please see the advice on the NHS website – click here.

If you are not currently on Universal Credit and you have had a change in your circumstances then you may be able to claim. There’s lots to think about, especially if you are already getting Tax Credits and /or Housing Benefit. Click here for more information.
If you are already on Universal Credit you will continue to receive your current payments as normal. Special measures have been put into place due to the Coronvirus outbreak that may affect you. Click here for more information.
Click here for more details on the Earnings limit
If you have recently lost your job then: If you are already on Universal Credit you must report this to your Work Coach. If you are not already on Universal Credit then you may now be entitled – but you should get advice about whether this is your best option and the best time to claim. Click here for more information
If you are already on Universal Credit then you just need to keep reporting your income and expenses as normal, even if you are reporting a loss. Your UC award should be based on any 'earnings' within an Assessment Period if any, and any loss can be carried forward. You may be affected by the Minimum Income Floor (MIF). If the MIF rule applies to you then you’re treated as earning a certain amount from your self-employment and this level of earnings will be taken into account when your UC is assessed even if your actual self-employed earnings are lower than this amount. The MIF was suspended temporarily during the pandemic but has been reapplied to most UC claimants who fall under those rules. If you are not on Universal Credit then you may be able to claim – but you should get advice about whether this is your best option and the best time to claim. Click here for more information.
If you are self-isolating or shielding then you may be able to claim Statutory Sick Pay or New-Style Employment and Support Allowance. Click here to find out about these benefits and how they impact on a Universal Credit award.
If you are sick or disabled you may be waiting for a Work Capability Assessment. Face-to-face assessments were suspended at the start of the pandemic, but are being reintroduced for some people. Click here to find more.
Universal Credit is just one source of extra help. Click here to find out what else is available.

WARNING: There are many scams…..people trying to get you to tell them your bank account details. If you receive a call from someone saying they work for the DWP and asking for your bank account details, ask the caller to post a specific form of words into your Universal Credit journal so you can be sure it’s them.

The DWP regularly produce guidance or introduce new measures that may change the information on these pages. Please check back regularly for updates on the arrangements the DWP is making to support those who are affected by Coronavirus.