How can I prepare for Universal Credit?
Universal Credit will change the way you receive and manage your money.
You may not have to claim Universal Credit yet, but it is still a good idea to think about how it will affect you when you do.
You can get ready for Universal Credit by:
See the Frequently Asked Questions for more information and advice on the help you might be able to receive. If you would like to talk through some of these issues, please don’t hesitate to get in touch with us.
Example: Samir was worried about Universal Credit because he had never used a computer before. He knew his local library had computers so asked if there was anyone that could help him. They suggested he attend sessions being run in the local community centre. He now feels ready to make and manage a Universal Credit claim online when his turn comes.
Example: Audrey doesn’t have a bank account – just a Post Office account. She knows that Universal Credit can be paid into this but is thinking about how she will then pay her rent once she moves onto Universal Credit. But she doesn’t think she will be able to open a bank account because she isn’t working. She is delighted to find that all banks have a ‘basic bank account’ that she can open.
Example: Glen and Olivia are having their first baby in a few months time. They know this will trigger the need for them to claim Universal Credit. They currently get Income-Based Jobseekers Allowance and so budget fortnightly. The move onto Universal Credit will be a big change and so they attend some budgeting classes at their local Family Centre to make sure they can stay on top of things.